There are federal and state laws in place to protect Massachusetts consumers from debt collectors’ harassment and misconduct.
The Fair Debt Collection Practices Act (FDCPA) and the Massachusetts Consumer Protection Act (Mass. General Laws ch. 93A, to be specific) illustrate exactly how creditors are allowed to collect debts. Everything from how these collection calls are made, to the content of the calls, to the person with whom the collector spoke, to how many times a collector called (and when) can affect your claim. If a debt collector violates these statutes, whether through repeated phone calls or harassing text messages or any other number of creative infractions, that collector may be liable for damages to the consumer.
The FDCPA allows for up to $1,000 in fines per claim, as well as attorney’s fees and actual damages. In contrast, the Massachusetts Consumer Protection Act allows for attorney’s fees and treble damages as remedies. Yes, triple.
If you’ve experienced any of the following, you may have a valid claim against a debt collector:
- Harassment
- Frequent phone calls to employers, family, and friends
- Repeated phone calls during a proscribed period
- Hang-ups and calls with no messages
- Misleading, argumentative, or rude conduct
- Threats or coercion
- Refusal to cease contact despite requests
Contact our office today for a consultation.
Recent Posts
- IT’S NOT ALWAYS A WAR — MALIS|LAW Negotiates $1 Million Settlement After Hospital Admits Fault
- MALIS|LAW Shows Door Owner and Door Repair Companies the Door — and Settles Case for $900,000+
- Attorney Daniel Malis Named To Multi-Million Dollar Advocates Forum
- The National Trial Lawyers Announces Daniel Malis as One of Its Top 100 Civil Plaintiff Trial Lawyers in Massachusetts
- Patriots Day – COVID – And A Revolution of Law and Science
Recent Comments